IT Outsourcing Specialist
- Why BiContinental
- How we do it
- Technologies

Case studies

Customer
The customer is a pharmaceutical company who wanted a hosted solution for online clinics. Clinics purchase drugs online so the pharmaceutical company could have quicker turn around and more orders. At same time, the application enables clinics to perform following online: administrate doctors and patients, dispense prescriptions, process payment online with credit card, adjudicate drugs instantly, maintain inventory and adjust drug properties, submit healthcare claim forms.

Challenges
• 20+ roles/permissions to control various parts of the application: enable/disable, show/hide various parts based on set of roles that logon users carry.
• Create PO online and send to pharmaceutical company by automatically generated formatted email.
• User must be able to interactively fill in a pdf-formatted healthcare claim form called CMS1500 online, and post the data to server just like a html form. We have not seen anyone else has done this before. We are unique in this feature. The saved data should be pre-loaded in the form if user wants to view it later.
• Application should handle carriers, processors and state fee schedules.

Approach and Solution
BiContinental chose ASP.NET/C# for this project. Backend is MS SQL server 2000 containing 60+ tables. Extensive triggers and constraint are used to enforce referential integrity. Various configuration information is saved and read from web.config, so it offers great flexibility to configure the application at deployment time. Crystal Report is used for reporting. Clinic users are able to print out various sticker labels and barcode labels online. Pdf files are generated on the fly and users could fill in and submit them interactively with browsers.

Benefits
• About 100 clinics are using this application now
• Client is in complete control of the development process, progress and resources. The team size and workload have been adjusted several times throughout the project life cycle per client request.
• Excellent communication skills and mutual collaboration made the problems solving process quickly and smoothly.
• The development costs were slashed

BiContinental Inc
17890 Castleton Street, STE 295
City of Industry, CA 91748
626-549-1179